Responsibilities: We are looking for a Data Processor Exception analysis and processing to support SmartMeter Gas and Electric Operations in analyzing daily Anchor Read exceptions reports to resolve meter reading and hardware issues. Update customer meter exchanges in customer billing system (CC&B). Work daily interval validations (VEE) exceptions through the MDMS Navigator tool. Support Stockton Records in resolving delayed bills due to missing anchor and interval data. Good customer communication skills and experience working with large volumes of data.

Duties
Qualifications: High School Diploma or GED required Associates or Bachelors degree in Business Administration /computer Science preferred Must be proficient in MS Excel and Word. Good verbal and written communication skills. Good analytical and organization skills. Knowledge of CC&B and Field Order generation. Working knowledge and experience in MS Access. Previous electric or gas utility experience, and specifically operations experience in Customer Service, Dispatch, New Business, or Metering organizations. Familiar with interval meter data and CA VEE rules
Job keywords/tags:  data entry , customer service , clerical , administration